Shipping policy

Free Worldwide Shipping

We are pleased to offer Free Worldwide Shipping on all orders.

Order Processing

All orders are processed within 1–2 business days.
Once your order is dispatched, you will receive a shipping confirmation email with tracking information.

Shipping Time

Estimated delivery time:

📦 9–15 business days

Please note:
Delivery times may vary due to customs processing, carrier delays, holiday periods, or other factors outside of LETIN’s control.

Taxes & Tariffs

All duties and taxes are included in the cost of shipping.

If you receive a message from customs requesting additional payment, please contact us at support@letinstore.com with your order number, and we will assist you.

Lost, Held, or Damaged Packages

Once an order leaves our fulfillment center and is transferred to the shipping carrier, it becomes the carrier’s responsibility.

LETIN is not responsible for:

  • lost packages

  • held packages

  • damaged packages

  • delivery errors caused by the carrier

However, we value our customers and will do our best to help resolve any issues that arise.
If you experience a problem, please contact us so we can assist you.

Third-Party Shipping Services

Shipping is performed by independent third-party carriers that are not affiliated with LETIN.
We are responsible for your order until it is handed to the carrier.
After handoff, all shipping-related issues must be addressed with the carrier directly, though our support team will gladly help guide you where possible.

Incorrect Mailing Address

Please ensure that your shipping address is correct at checkout.

LETIN is not responsible for:

  • packages sent to an incorrect address due to customer input error

  • delays caused by address corrections requested after the order has shipped

If you notice an error, contact us immediately at support@letinstore.com — we may be able to update the address before dispatch.

Shipping Terms of Service

By placing an order with LETIN, you acknowledge and agree to the terms stated in this Shipping Policy, including the transfer of responsibility to the shipping carrier once your package leaves our fulfillment center.

Contact

If you have any questions or concerns about your shipment, feel free to reach out:

📧 support@letinstore.com

We’re always here to help. 💙